About the role
Territory: North Chicago, IL
About This Role
The Access and Reimbursement Manager (ARM) plays a pivotal role in securing and maintaining patient access to Biogen MS therapies by engaging with Key Neurology Accounts and TOUCH Authorized Infusion Providers. This role demands expertise in reimbursement and payer access, coupled with a deep understanding of local marketplace dynamics. The ARM collaborates across all levels of healthcare providers and systems, driving innovative strategies to optimize patient access and enhance outcomes. Responsibilities include leading patient access strategy, site of care management, and resolving complex reimbursement issues. The ARM serves as a key liaison between internal teams and external stakeholders, ensuring alignment and execution of tactical plans.
What You'll Do
Neurology Account Engagement
Develop business plans for Priority Accounts in collaboration with matrix team.
Conduct Biogen Portfolio Overviews to enhance revenue optimization and improve provider and patient satisfaction.
Deliver provider education through ARM-led and Peer to Peer programming.
Infusion Site Management
Develop regional infusion site strategy and oversee its implementation.
Ensure compliance with medical and site of care policies, including REMS certification.
Provide education and support on billing/coding, coverage/payment, and clinical aspects of MS therapies.
Patient Access & Provider Reimbursement
Navigate patient services escalations and resolve complex reimbursement issues.
Initiate and maintain patient access to Biogen therapies across the MS portfolio.
Cross-functional Leadership & Collaboration
Analyze business trends and opportunities as part of the Regional Director Leadership Team.
Lead regional initiatives related to patient access and collaborate with local field teams and patient services.
Provide ongoing education on services, solutions, and access across the ONE Biogen team.
Who You Are
You are a customer-focused professional who prioritizes patient, payer, and physician needs while fostering strategic relationships. You demonstrate creative problem-solving abilities and innovative thinking and are comfortable integrating complex information while maintaining strong connections with stakeholders.
You have strong healthcare and reimbursement business acumen and stay updated on healthcare policy, payers, and market trends. You are an effective communicator who can deliver persuasive presentations, build strong relationships, and execute influence strategies to advance shared business goals.
Required Skills
Minimum 5-7+ years of pharmaceutical/biotech experience.
Track record in field reimbursement, clinical education, or pharmaceutical sales/management.
Experience navigating complex accounts and understanding FDA mandated REMS programs.
Strong presentation and communication skills.
Knowledge of Managed Care and patient privacy laws.
Valid driver's license required
Ability to work in the field and travel (40-80% depending on territory geography and requirements).
Job Level: Management
Additional Information
The base compensation range for this role is: -
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.