About the role
JOB DESCRIPTION
Location: Frisco, TX (Onsite).
In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
Our Document Services team plays a critical role in supporting our corporate clients by acting as a statutory agent for service of process both nationwide and internationally. The team is responsible for receiving, imaging, processing, and forwarding legal documents and government notices, as well as managing incoming and outgoing mail and other administrative functions. In this role, you'll ensure documents are processed accurately and on time, helping mitigate legal and service-level risks while supporting strong client relationships.
If you're passionate about delivering high-quality service, thrive in a fast-paced, detail-driven environment, and are eager to be part of a collaborative and globally diverse organization, this could be an excellent next step in your career.
A role you will love
We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with this is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.
As a detail-driven Data Entry Specialist with strong organizational and problem-solving skills, you will serve as a key point of control within our Document Services operation, helping ensure accuracy, timeliness, and consistency in how documents are processed on behalf of our clients.
Some of your key responsibilities will include
Processing incoming documents received via USPS, UPS, courier services, and in-person deliveries
Opening, sorting, and distributing mail received from multiple states across the team
Prioritizing time-sensitive and client-specific documents to ensure SLAs and deadlines are met
Coordinating workflow queues and assisting with workload balancing across locations
Performing quality assurance reviews, audits, and spot checks to ensure accuracy and reduce rework
Reviewing document routing, imaging quality, and client-specific delivery instructions
Resolving routine exceptions, including mismatched client information and incomplete delivery instructions
Preparing daily reporting, workflow dashboards, and end-of-day summaries to identify risks and escalation items
Supporting processing activities such as data entry, scanning, imaging, emailing, and document distribution
What will you bring to the role?
We're looking for a highly detail-oriented professional who thrives in a fast-paced environment and takes pride in delivering accurate, high-quality work. You'll bring a strong sense of ownership, excellent time management skills, and the ability to prioritize effectively while working collaboratively with others.
Other requirements for the role include
Required
Exceptional attention to detail and strong data entry skills
Strong organizational and time management skills with the ability to prioritize competing deadlines
Excellent verbal and written communication skills
Excellent computer skills, including Microsoft Office, email, scanning, and internet research
Strong reading comprehension and typing skills
Ability to work effectively in a fast-paced office environment
Demonstrated ability to maintain quality and accuracy while managing high document volumes
Ability to work independently as well as collaboratively within a team environment
Strong problem-solving skills and sound judgment when handling time-sensitive documents
Preferred
Bachelor's degree from an accredited college or university
Experience processing large volumes of documents
Experience in data entry, document management, legal support, corporate services, or mailroom operations
Mac experience
Experience working with service-level agreements and quality assurance processes
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The base pay range for this role is $21 - $24/hour. This base pay range is specific to Frisco TX and may not be applicable to other locations.
Computershare will use data analytics and artificial intelligence systems to help recruiters analyse and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.