About the role
The Role..
Our Logistics Analyst will gather and interrogate data to make decisions that protect cost, service and brand experience across Soho Home's UK, EU and US operations. This role is a combination of ‘business as usual’ report optimisation and new report creation/automation. The successful candidate will lead analysis across delivery partners and 3PLs building models and reports to present clear recommendations to senior stakeholders. This role reports to the Director of Operations & Systems and will work very closely with the Head of Operations day to day.
Key responsibilities..
Strategic analysis and modelling
Build a suite of logistics reports to better support ‘business as usual’ and inform decision-making
Model the cost and service impact of pricing changes, service propositions, and expansion options
Quantify the operational and cost impact of distribution changes, such as tariffs, compliance and product data requirements
Commercial control
Delivery of cost-to-serve by market and by channel
Lead invoice audits against contracted rates across regions
Identify and size cost saving opportunities, and track savings delivered.
Partner performance
Own the KPI framework for partners: on-time-in-full, first-time delivery success, damages, claims and returns processing.
Prepare monthly & quarterly business review packs and evidence SLA breaches for escalation.
Benchmark costs and data across freight & warehousing
Capacity planning
Track warehousing capacity globally to identify risks and opportunities
Reporting, data and systems
Create logistics dashboards for the team and senior stakeholders
Act as the bridge between operations and systems on reporting and systems requirements.
Skills and experience
Demonstrable experience in logistics analysis, ideally in Retail or eCommerce
Advanced Excel, including modelling, Power Query and pivot analysis
Advanced Power BI skills
Working knowledge of multi-market operations, including customs and duty basics
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
Annual Every House Membership
50% off Food & Drink, 7 days a week
Staff Room Rates
Private Health and Dental Care
Weekly Pay
Life Assurance
Up to 50% Staff Discount on Cowshed & Soho Home
In Office Dog Policy on Fridays
Season Ticket Loan
Christmas Office Closure
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to