About the role
Become a Part of the NIKE, Inc. Team
NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down
boundaries and pushes the limits of what's possible. The company seeks people who can
grow, think, dream and create. Its culture thrives on embracing diversity and encouraging
imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc.
everyone contributes their skills and passion to a constantly changing, challenging game.
To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge
and customer service, NIKE's stores teams deliver valuable customer experiences every day.
From London to Istanbul, each store has a unique perspective and contains an exciting
community of sports and style enthusiasts. A career in retail at NIKE requires creativity and
ambition, while offering the opportunity to grow alongside the industry's best athletes and
teammates."
Do you know, what we are missing to create the best retail team on the globe? Someone like
YOU!
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is
called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a
department manager is called "Coach", a team leader is called "Lead" and a Sales
Associates is called "Athlete".
Join the NIKE, Inc. team!
As a Head Coach you are
Creating a welcoming environment in the store to provide a unique shopping
experience to our consumers
Building, leading, and developing a diverse team and ensuring an excellent work
atmosphere
Managing store budgets and operations to reach sales targets, optimize services and
improve the consumer satisfaction
Supporting and implementing NIKE's strategy in your store (e.g. sustainability,
membership, digital services)
Providing insights for an optimized positioning of the store in the local region
Ensuring that the store complies with all NIKE standards and guidelines
Cooperating with your business partners across stores and HQ
What you get:
Attractive salary that evolves with the market and experience
Opportunity on receiving monthly bonus payments
Attractive online and in-store employee discounts
Attractive Benefits Package, Pension & Share scheme
Exciting development and career opportunities
Regular training on leadership, sales and products
A dynamic and motivating environment which values Diversity, Equity & Inclusion
Staff dress to represent NIKE and foster our team spirit
Access to sports activities
Opportunities to participate in unique NIKE moments
What you bring:
A passion for NIKE and/or love of sport
Some experience in retail and/or leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team
Strong focus on communication
Flexibility to work in shifts and on weekends
Did we arouse your interest and do you want to support us on our mission "To bring
inspiration and innovation to every athlete in the world."? Apply now, easy way
online. We are waiting for you!
Qualifications
A Bachelor's Degree and 6 years retail experience, or 7 years retail experience in lieu
of a degree
A minimum of 4 years management experience
Experience with retail operations, budgeting, planning, customer service, sales and
people leadership and management
Extensive experience and ability to lead the delivery of a high level of customer
service in a brand retailer
Proficient in Microsoft Office products and retail business systems
Ability to communicate in English
Ability to build, lead and manage high-performing teams
Ability to utilize tools to support conflict resolution and employee coaching and
counseling
Ability to work weekends, evenings and holidays as needed
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a
generous total rewards package, casual work environment, a diverse and inclusive culture, and
an electric atmosphere for professional development. No matter the location, or the role, every
Nike employee shares one galvanizing mission: To bring inspiration and innovation to every
athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive
consideration without regard to race, color, religion, sex, national origin, age, sexual orientation,
gender identity, gender expression, veteran status, or disability.