About the role
Company Description
WHO WE ARE
Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.
We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.
WHAT WE DO
We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Job Description
We are looking for an energetic, creative, and enthusiastic Lead Massage Therapist to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The Lead Massage Therapist is responsible to help ensure a memorable experience for our members and clients. This includes greeting members as they enter the facilities, orienting spa clients to the spa facilities, and providing services to clients.
Job responsibilities include but are not limited to the following
Interview, hire and coach staff members
Outreach marketing for the spa
Manage daily operations including inventory management, client relationships, and driving the business to achieve financial goals and budgets
Perform up to 20 treatments per week
Provide orientation tour, explaining spa amenities offered and answering guests' questions
Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
Handle guests' questions and concerns professionally and courteously
Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area
Qualifications
The successful candidate must have the following experience, skills, and education:
Must possess a valid NY Massage Therapy License
Management or leadership experience
Enthusiasm and possession of excellent customer service skills
Must enjoy working with people with a friendly and outgoing personality
Able to be efficient and productive in a fast-paced environment
Basic math and money handling skills
Excellent communication, listening, and computer skills
Must be a team player
Pay Transparency: $48.50 per session, $20.00/hr (non session work), ability to earn bonus pay
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE
We offer competitive salaries, benefits, and industry leading commission opportunities for club employees
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.