About the role
Sr. Product Quality Engineer
ABOUT THE ROLE
As a Senior Product Quality Engineer at Peloton, you will be responsible for ensuring our hardware products are designed, manufactured, and tested to a high quality standard so that our members can continue to access Peloton’s fitness experiences throughout the life of their products. You will need to identify major risks starting from the earliest project stages and define quality plans to mitigate and control these risks prior to launch. You will also be responsible for leading investigations of top issues from root cause analysis through to corrective action, and documenting learnings to prevent recurrence of similar issues in the future. This role will work closely with Engineering, Manufacturing, Operations, Service and Repair, and other teams starting from concept through to mass production and sustaining.
YOUR DAILY IMPACT AT PELOTON
Partner with multi-functional teams through early risk assessments (using FMEA/NUD processes and past lessons learned). Implement mitigation strategies and test plans to address and close potential risks.
Drive alignment across the various Quality functions, including Supplier Quality, Field Quality, Reliability, Failure Analysis, and Safety.
Lead cross-functional response to critical quality escalations and drive complex issues to closure using methodical 8D/RCCA approaches.
Define, implement, and audit quality processes at our FATP sites to ensure final products meet quality targets.
Develop predictive models to estimate warranty rates from available field test and reliability data.
Communicate Quality risks, mitigations, and next steps to the leadership team and other key stakeholders.
Influence partners to implement quality improvements for field performance.
This role requires domestic and international travel up to 30%.
YOU BRING TO PELOTON
Bachelor’s degree in Engineering, Science, or other technical discipline.
6+ years of experience in product development with 3+ years specifically in a Quality role for complex electro-mechanical products (e.g., Fitness Equipment, Medical Devices, Automotive, or Consumer Electronics).
Demonstrated understanding of NPI (New Product Introduction) cycles and how to successfully drive quality improvements during development.
Track record of leading cross-functional technical teams through the resolution of business-critical quality issues.
Ability to develop specifications and test plans, and translate test results into field predictions.
Proficiency in statistical data analysis and related software tools (e.g., Minitab, JMP).
Deep technical knowledge of advanced quality tools and methodologies (eg., DOE, MSA, Hypothesis testing, GR&R, CpK).
Excellent written and verbal communication skills, with a proven ability to build consensus and influence decisions at all levels of an organization.
BONUS QUALIFICATIONS
Advanced Degree in Science or Engineering.
Six-Sigma Greenbelt training or certification.
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ABOUT PELOTON
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.
At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
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