About the role
Overview
The Contact Center's Risk Strategy, Planning, Analytics, Reporting, and Communications (SPARC) Team is seeking a creative, curious, and thoughtful Data Storytelling & Visual Communications Intern to help transform complex information into clear, engaging, and actionable experiences. This role is ideal for students interested in visual communication, data storytelling, information design, executive communications, user experience, strategic messaging, and emerging technology.
As an intern, you will work alongside analysts and business leaders to translate data and business information into compelling visual stories, improve how insights are presented, and contribute to initiatives that help leaders understand information and take informed action.
About Our Team
The SPARC Team enables leadership decision-making through data, insights, governance, strategic planning, and effective communication. Our work spans reporting and dashboard development, workflow design, data governance, strategic planning, maturity assessments, risk intelligence, and executive communications. We partner closely with leaders to transform risk information into action and help drive continuous improvement across the organization.
Your Role
As a Data Storytelling & Visual Communications Intern, you will help organize, simplify, and visualize information that supports business decision-making. You will learn how audience needs, information design, storytelling, and communication come together to make complex insights clear, useful, and actionable.
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
Responsibilities
Why Join Us?
Work on meaningful projects with visible leadership impact
Gain hands-on experience with data storytelling, visual communication, and executive-ready materials
Learn how information design and communication support risk management and strategic decision-making
Collaborate with experienced analysts, leaders, and business partners
Build a portfolio of real-world work and professional experience
Potential Projects
Improving dashboard organization, usability, and visual consistency
Developing executive-ready presentations and strategic communication materials
Creating visual frameworks that simplify complex processes or concepts
Evaluating how different audiences consume and use business information
Exploring AI-enabled approaches to content development and information delivery
Developing recommendations that improve how insights are communicated and understood
Responsibilities
Translate complex data and business information into clear visual stories
Support the design and refinement of dashboards, presentations, and communication materials
Organize information to improve clarity, usability, and audience understanding
Develop graphics, diagrams, templates, and other visual communication products
Assist with executive messaging and strategic storytelling
Participate in project meetings and collaborative problem solving
Conduct research and benchmarking on visualization, information design, and user experience
Present recommendations and project outcomes to leadership
Qualifications
Interest in emerging technologies, including artificial intelligence (AI), and curiosity about how they can enhance business processes, analytics, communication, or decision-making.
Demonstrated ability or willingness to learn and experiment with AI-enabled tools to improve research, analysis, content development, problem solving, or productivity.
Pursuing a degree in Communications, Visual Communication, Graphic Design, Data Visualization, Information Design, Marketing, Journalism, Digital Media, User Experience Design, Business, or a related field
Strong written, visual, and verbal communication skills
Interest in data storytelling, information design, or executive communications
Ability to organize and simplify complex information
Creativity supported by critical thinking and attention to detail
Curiosity, initiative, and willingness to learn
Desired Qualifications
Experience with PowerPoint, Power BI, Adobe Creative Suite, Figma, Canva, or similar tools
Experience developing presentations, infographics, digital content, or portfolio-based design work
Familiarity with data visualization, information architecture, or user experience principles
What You'll Gain
Real-world data storytelling and visual communication experience
Exposure to executive communications and strategic planning processes
Experience translating complex information for diverse audiences
Presentation and stakeholder engagement skills
Mentorship from experienced analytics, communications, and risk professionals
A completed project you can showcase in future academic or professional opportunities
Additional Information
Hours
Monday - Friday, 8:00AM - 4:30 PM CT
Locations
820 Follin Lane, Vienna, VA 22180
5550 Heritage Oaks Dr Pensacola, FL 32526
141 Security Dr. Winchester, VA 22602
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
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Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.