About the role
Overview
The Education Lending Products team is responsible for the strategy, growth, profitability, and member experience of Navy Federal's Education Lending portfolio. The team identifies market opportunities, develops product enhancements, manages the product roadmap, and partners across analytics, operations, marketing, compliance, and technology to deliver business results.
Using data-driven insights and competitive analysis, the team drives initiatives that improve portfolio performance, member acquisition, retention, and satisfaction. The team also leads strategic planning, business case development, and execution of key initiatives that ensure Education Lending products remain competitive and aligned with member needs and organizational objectives.
The Summer Associate will have the opportunity to develop a business case and strategic recommendation for expanding Navy Federal's Education Lending product offerings through the introduction of new student loan offerings for trade schools, certificate programs, or parent borrowers - including market opportunity, financial impact, competitive positioning, and implementation considerations.
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
Responsibilities
Conduct Competitive & Market Research: Monitor competitor offerings, industry trends, and regulatory developments to ensure Education Lending products remain competitive and well-positioned
Build Business Cases & Recommendations: Translate research and analysis into actionable recommendations, financial assessments, and executive-ready business cases
Influence Stakeholder Decisions: Present data-driven insights and recommendations to leadership and stakeholders to support strategic decision-making
Manage Strategic Projects: Lead initiatives from concept through implementation by defining scope, timelines, dependencies, risks, and success measures
Qualifications
Currently pursuing a graduate degree
Experience creating presentations, business cases, reports, or recommendations for leadership audiences
Strong written and verbal communication skills with the ability to influence and collaborate across teams
Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
Strong analytical and problem-solving skills with the ability to interpret data and identify business opportunities
Curiosity and desire to learn industry trends, competitive dynamics, member needs, and product strategy concepts
Ability to work independently while building effective partnerships across cross-functional teams
Strong organizational and project management skills with attention to detail and follow-through
Desired Qualifications
Knowledge of product development, consumer lending, financial services, or digital products preferred
Proficiency with Microsoft Excel, PowerPoint, and other business intelligence or reporting tools
Additional Information
Hours
Monday - Friday, 8:00 AM - 4:30 PM ET
Location
820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.