About the role
Responsibilities
The e-commerce industry has grown tremendously in recent years, becoming a highly competitive space among leading internet companies. Its future growth potential cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand-new and enhanced e-commerce experience. We are looking for passionate and talented individuals to join our US Operations team. Together, we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
Step into a dynamic role with the US Operations team, where you will support seller acquisition, onboarding, and campaign execution for some of the most iconic brands and businesses. You will contribute to high-impact initiatives that connect sellers with consumers in meaningful ways while helping drive the continued growth of TikTok Shop. Join us as we shape the future of e-commerce!
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.
Responsibilities
- POD Category Operations: Seller acquisition, incubation, and management. Product analysis and seasonality trend planning. SKU readiness monitoring. Progress tracking and operational follow-up. Build and maintain seller trackers and dashboards. Monitor POD seller performance and identify operational risks or gaps.
- POD Campaign Support: Assist Account Manager (AM) in preparing and executing campaigns. Coordinate with sellers on campaign requirements, timelines, and deliverables. Support campaign setup across internal systems. Help track campaign performance and prepare recap analysis.
- Cross-Functional Collaboration: Partner with Live, Affiliate/Creator, Marketing, and Operations teams to support integrated seller activation initiatives. Support live-streaming and creator-related project coordination. Help improve execution efficiency and workflow visibility across teams.
- Data Analysis & Insights: Analyze seller performance and product trends. Identify best practices and optimization opportunities. Support the development of POD playbooks and operational documentation.
Qualifications
Minimum Qualifications
- Currently pursuing a bachelor's degree
- Strong organizational and project management skills.
- Comfortable working with data in Excel/Google Sheets.
- Strong communication and stakeholder coordination skills.
- Ability to manage multiple projects in a fast-paced environment.
Preferred Qualifications
- Interest in fashion, print-on-demand business, e-commerce, live commerce, and creator economy.
- Prior internship experience in consulting, marketing, operations, e-commerce, retail, or fashion is a plus.
- Familiarity with TikTok, social commerce, or digital marketing trends.
- Strong analytical mindset with attention to detail.
- Proactive attitude and willingness to learn quickly.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy