About the role
How We Work At Chick-fil-A
Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.
Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Overview
The Chick-fil-A Financial Services Department is made up of many sub-departments that support Chick-fil-A Franchisees and Chick-fil-A, Inc. As a Sr Accountant, you will have the opportunity to contribute to Chick-fil-A through challenging and meaningful work while building your professional brand, gaining accounting experience, and preparing for a successful career.
By applying for this position, applicants will automatically be considered for both positions listed below within the Restaurant Cash Management team and will be placed based on their skills, interests, and business need.
Sr Accountant, Operator Support
This Sr Accountant facilitates end-to-end restaurant payment processes, provides accounting support, and delivers cash management insights to Operators and business stakeholders. This role is responsible for supporting an assigned group of restaurants through key cash management functions, including incoming and outgoing payment reconciliations, general ledger account reconciliations, cash risk analysis, and accurate, timely reporting on overall restaurant funds management to Franchisees and internal business stakeholders.
This role requires daily interaction with our Franchisees, the individual must have a customer service mindset and will be expected to provide 2nd mile service to Operators, team members, staff and 3rd party vendors.
Sr Accountant, Restaurant Cash Management
This Sr Accountant facilitates and provides accounting support for end-to-end Restaurant payment processes and cash management insights.
This professional level role requires an individual who will provide support for Restaurant Cash Management for an assigned group of restaurants and is responsible for reconciliations related to Chick-fil-A, Inc. and Restaurant related payment activity.
Restaurant Cash Management functions include Incoming and Outgoing payment reconciliations, general ledger account reconciliation, cash risk analysis and providing accurate and timely information around overall funds management to the Chick-fil-A Owner/Operator and internal business stakeholders.
This role requires daily interaction with our Franchisees, the individual must have a customer service mindset and will be expected to provide 2nd mile service to Operators, team members, staff and 3rd party vendors.
Responsibilities
Sr Accountant, Operator Support
Serve as the Restaurant Cash Management accountant for an assigned portfolio of Franchisees, providing cash management support, payment assurance, and timely support
Analyze and reconcile Franchisee-level cash activity for assigned group of restaurants
Monitor restaurant cash activity to identify trends, risks, and opportunities, translating findings into actionable insights for Franchisees and internal stakeholders.
Deliver cash management training, insights, and best practices to Franchisees through virtual and in-field engagements.
Perform incoming and outgoing payment and general ledger account reconciliations and exception management, ensuring timely issue resolution and communication.
Sr Accountant, Restaurant Cash Management
Performs analysis and reconciliation of Franchisee level cash activity for an assigned group of Restaurants.
Provides analytical and risk management support for Restaurant Cash Management
Performs payment reconciliations and analysis for Franchisee, Chick-fil-A Inc., Dwarf House Group and other subsidiaries
Collection and Application of receivables due to/from Franchisees
Payment & GL exception management and resolution
Required Qualifications (Knowledge, Skills, & Abilities)
Builds strong relationships with others and values the opinions and strengths of teammates
Ability to manage multiple projects and responsibilities, continually prioritizing what's most important
Strong analytical skills, detailed oriented, and curious
Exhibits emotional intelligence
Self-driven, exhibiting a personal drive for excellence, eagerness to learn, and requires minimal supervision
Active listening and strong communication skills
Ability to facilitate or present in large group settings
Advanced knowledge and understanding of Chick-fil-A's standard suite of work solutions (Word, Excel, and PowerPoint)
Ability to learn new tools
Exhibits ability to learn new systems and/or business reporting tools (Alteryx, Tableau)
Must pass Chick-fil-A accounting test or have completed CPA
Preferred Qualifications (Knowledge, Skills, & Abilities)
CPA
Required Years of Experience
1
Preferred Years of Experience
3
Travel Requirements
20%
Required Level of Education
Bachelor's Degree
Required Major/Concentration
Accounting, Finance, or related field
Relocation Assistance Provided
No