About the role
Salary range is
This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
The Role
The ELEVATE Accounting Advisor partners with automotive repair clients to assess, improve, and standardize accounting, financial management, and operational processes. As a trusted advisor and project lead, this role helps clients understand their financial performance, identify process gaps, implement best practices, and execute client-specific action plans that drive measurable business outcomes.
This role combines hands-on client engagement, accounting expertise, process optimization, KPI analysis, training, and ongoing performance management. The ELEVATE Accounting Advisor will work directly with clients to evaluate current-state workflows, review financial statements and accounting practices, recommend future-state improvements, and support sustained adoption of standard operating procedures and business best practices.
This position requires the ability to travel to client sites across the United States, with travel expectations 25%-50%.
Key Responsibilities
Client Engagement & Financial Process Assessment
Travel to customer sites to conduct accounting, financial, and operational process reviews.
Assess and document current-state workflows related to accounting processes, financial reporting, revenue capture, receivables, payables, budgeting, and operational performance.
Review client use of accounting systems such as QuickBooks or other platforms to identify opportunities for improved accuracy, consistency, and visibility.
Evaluate how clients structure and use their chart of accounts, including account categories, reporting alignment, and management visibility.
Identify process gaps, inefficiencies, inconsistencies, and improvement opportunities across accounting and business operations.
Facilitate interactive readouts of findings, helping clients understand the gap between current-state performance and desired future-state outcomes.
Accounting Advisory & Financial Analysis
Analyze and explain key financial statements, including profit and loss statements, balance sheets, and cash flow reports.
Help clients understand sales and revenue recognition methods and how those methods impact reporting accuracy and business decision-making.
Review accounts receivable and accounts payable processes to identify opportunities to improve cash flow, collections, vendor payment discipline, and financial controls.
Support clients in interpreting financial results and connecting financial performance to operational behaviors.
Provide guidance on budgeting and forecasting practices to help clients improve planning, accountability, and business visibility.
Translate financial concepts into clear, practical recommendations for shop owners, leadership teams, and operational managers.
Solution Design & Implementation
Develop and document optimized future-state accounting and operational processes aligned with business best practices and ELEVATE program objectives.
Create client-specific project plans, including timelines, milestones, owners, and success metrics.
Establish clear goals and performance targets by functional area, role, and process.
Deliver and manage monthly action plans to drive progress against defined objectives.
Support implementation of standard operating procedures that improve financial visibility, process consistency, accountability, and sustained performance.
Performance Management & Client Delivery
Monitor client progress through regular analysis, reporting, and KPI tracking.
Lead monthly insight and action meetings with clients to review performance, financial results, operational challenges, and improvement opportunities.
Use data-driven insights to help clients prioritize actions, measure progress, and sustain improvements.
Conduct web-based and on-site training sessions to support process adoption, financial understanding, and operational execution.
Drive adoption and utilization of relevant CCC solutions and business tools that support client performance and visibility.
Stakeholder Communication & Coordination
Communicate project status, risks, key findings, and recommendations to internal account teams, ELEVATE leadership, and client stakeholders.
Partner cross-functionally to ensure alignment on client goals, project priorities, financial improvement opportunities, and business outcomes.
Manage and resolve implementation-related issues in a timely and effective manner.
Present financial and operational insights clearly to both technical and non-technical audiences.
Continuous Improvement & Documentation
Conduct post-implementation reviews with internal and external stakeholders to evaluate outcomes and identify ongoing improvement opportunities.
Develop and maintain ELEVATE accounting materials, including playbooks, current/future-state workflows, action plans, training resources, and client-facing deliverables.
Support customer retention and renewal through sustained performance improvement, value realization, and ongoing advisory engagement.
Contribute to the continuous improvement of ELEVATE accounting advisory standards, tools, templates, and best practices.
Requirements
Experience & Skills
Experience in accounting, finance, business advisory, consulting, or operational improvement.
Strong understanding of chart of accounts structure, accounting system workflows, sales and revenue recognition, financial statements, profit and loss, balance sheets, cash flow, accounts receivable, accounts payable, budgeting, and forecasting.
Experience with QuickBooks or other accounting systems preferred.
Automotive, collision repair, insurance, or related industry experience strongly preferred.
Demonstrated ability to analyze financial and operational data and translate findings into actionable recommendations.
Experience developing and executing project plans, action plans, and strategic initiatives.
Demonstrated ability to influence change and drive adoption within client organizations.
Core Competencies
Strong analytical, problem-solving, and critical-thinking skills.
Ability to explain accounting and financial concepts in a clear, practical, and client-friendly way.
Strong time management, organization, and follow-through.
High attention to detail and documentation quality.
Ability to work in a fast-paced, cross-functional, client-facing environment.
Comfortable balancing strategic advisory work with hands-on implementation support.
Communication & Presentation
Strong executive presence with experience delivering presentations both virtually and in person.
Ability to clearly communicate insights, recommendations, financial concepts, and operational improvement opportunities.
Experience developing client-facing deliverables, presentation materials, reports, and training content.
Ability to facilitate productive discussions with shop owners, leadership teams, accounting staff, and operational managers.
Technical Skills
Proficiency in Microsoft Office tools, including PowerPoint, Excel, Visio, OneNote, Teams, and Adobe.
CCC ONE experience preferred.
Familiarity with data visualization tools such as Tableau is a plus.
Experience using accounting systems, financial reports, spreadsheets, and KPI dashboards to support business analysis and recommendations.
Additional Requirements
Willingness and ability to travel up to 25%-50%.
Valid driver's license and ability to travel to client locations nationwide.
Ability to work independently with clients while maintaining strong alignment with internal account teams and ELEVATE leadership.
Interview Policy & Privacy Notice
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.
About CCC's Commitment to Employees
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.