About the role
What's the role?
We are looking for a Senior Strategic Account Manager to lead and expand a portfolio of strategic enterprise customers across DACH.
This is not a transactional sales role focused on volume. It is a senior account leadership position responsible for helping customers build long-term strategies, realize measurable value, and grow their partnership with HERE over multiple years.
Why This Role Matters
The organizations we work with are building the next generation of intelligent products, connected operations, and AI-enabled business processes. As a Senior Strategic Account Manager, you will help customers move from strategic ideas to measurable outcomes while shaping long-term partnerships that create value for both customers and HERE. You will operate at the intersection of business strategy, data, technology, location intelligence, and AI.
What You'll Do
Own and grow a portfolio of strategic enterprise accounts across DACH.
Develop multi-year customer roadmaps that align HERE capabilities with business priorities.
Build trusted relationships across operational teams, technical stakeholders, business leaders, and executive sponsors by understanding customer priorities and aligning stakeholders around shared objectives.
Identify and develop expansion opportunities across products, use cases, and business units by understanding customer priorities, challenges, and long-term business goals.
Develop quantified business cases that connect technology investments to measurable outcomes.
Lead complex commercial discussions, renewals, retention strategies, and negotiations while balancing customer value, long-term partnership objectives, and business outcomes.
Coordinate cross-functional HERE teams to support customer success and account growth.
Navigate enterprise buying environments involving IT, architecture, security, procurement, legal, compliance, finance, and operational leaders.
Bring customer insights back into HERE to influence account strategy and market execution.
Use AI-enabled productivity tools responsibly to improve planning, preparation, and account execution.
Who are you?
Are you passionate about delivering results and creating value for customers and colleagues. Beyond your experience and skills, you'll bring a growth mindset, a collaborative approach, and a willingness to leverage modern technologies to work smarter and more effectively.
Experience successfully owning and expanding complex strategic enterprise accounts within DACH.
Strong track record selling enterprise software, SaaS, data, platform, AI, mobility, logistics, industrial technology, or comparable technology solutions.
Experience with, familiarity with, or a strong understanding of how location intelligence creates value within customers' core business processes and operations.
Ability to manage long, consensus-led enterprise decision processes.
Experience building executive relationships and leading complex commercial negotiations.
Capability to develop strategic account plans, business cases, and long-term growth strategies.
Strong German and English communication skills.
Ability to travel within DACH consistent with company policy.
Nice to Have
Experience in logistics, transportation, mobility, fleet, supply chain, industrial software, enterprise applications, or related ecosystems.
Familiarity with data platforms, cloud technologies, AI-enabled solutions, or APIs.
Experience working through partners and ecosystem-led sales motions.
Established relationships within target enterprise industries.
The role is posted in Berlin, Munich and Frankfurt am Main areas.
Our culture is founded on openness, teamwork and honesty, with colleagues who are forward-thinking in their field, resilient and above all, strive for the best. One team, where everyone makes a difference and everyone is heard. We offer a very interesting compensation package always taking personal development and a healthy work-life balance in consideration.
As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. - #LI-MS1
Who are we?
At HERE Technologies, we help organizations use location-based insight to make better decisions, operate more efficiently, and build intelligent products and services that power the real world.
Location intelligence increasingly sits at the center of major enterprise transformation initiatives. It enables AI-driven decision making, logistics optimization, supply-chain resilience, mobility solutions, fleet operations, operational automation, and next-generation digital products. Learn more about us on our YouTube Channel.