About the role
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
About The Role
The Lead Facilities Specialist will be a point of contact for internal and external customers seeking support and information from the Facilities organization. The Lead Facilities Specialist will provide support to the Director of Workplace Services and the Facilities organization, manage company functions including office security, security badge and access assignments, emergency alerts, health & safety, business continuity, sustainability, space planning, events coordination, workorder management, daily office operations, and providing hands-on general support services for divisional staff.
Additionally, the Lead Facilities Specialist, under the supervision of the Director of Workplace Services, will manage all outside contractors in support of the Facilities Department, including records & contracts, and coordinate project activities as required.
In office M-F 8am-5pm - 5601 N Pima RD Scottsdale, AZ
Top Reasons to Apply
Facilities & Operations: Managed daily office operations, work order systems, vendor relations, and hands-on maintenance, including space planning and furniture reconfigurations.
Security & Safety: Oversaw badge/access systems and video surveillance, while enforcing OSHA standards, emergency protocols, and business continuity plans.
Projects & Event Support: Coordinate end-to-end event logistics, asset tracking, shipping/receiving, and enterprise sustainability initiatives.
What You Will Do
Assist company efforts to develop security protocols enterprise wide. Be point of contact for local security related incidents including incident reporting & management, report writing, and liaise with Realtor.com and its parent company as required on all security related events.
Assist company efforts to develop health & safety protocols to include on-going management of local safety program. Conduct annual evacuation drills.
Manage local office security through video surveillance and badge access. Create and assign keys, badges, and picture ID's as needed.
Assist in the ongoing development and daily management of the business continuity (disaster recovery) plan.
Help manage the sustainability program, including quarterly data gathering in partnership with the company's parent company.
Manage space planning projects. Coordinate planning, developing, and implementing departmental moves to include workstation reconfigures & adjustments.
Help coordinate company events including logistics, vendor service contracts, insurance, ordering, setup, breakdown, and cleanup.
Assist with maintenance of office/kitchen equipment, furniture, and fixtures.
Perform a variety of building engineer duties such as hanging whiteboards & TV's, furniture repair & assembly, patching & painting, and light plumbing/electrical/HVAC as needed.
Assist with regular maintenance and general upkeep throughout the facility to ensure a clean and safe working environment.
Order coffee/pantry/office supplies, facilities equipment, furniture, and fixtures as needed.
Provide general assistance to employees and manage work orders through an online ticketing system.
Perform a variety of administrative support activities relating to Shipping & Receiving to include mail delivery; processing of incoming/outgoing UPS, FedEx, USPS; and employee assistance with shipping services.
Coordinate the retrieval of company assets while proactively managing the Workplace Services portion of the HR term tracker.
Liaise with vendors, building engineers, and property management team while fostering positive working relationships.
Liaise with Workplace Services leadership and other Facilities team members throughout the Realtor.com enterprise.
Provide assistance and support on projects throughout the Realtor.com enterprise. Some travel may be required.
What You'll Bring
7+ years of experience in facilities operations or workplace services.
Project management experience with emphasis on developing and implementing policies and procedures.
Knowledge of office security and safety. Honeywell system management a plus.
Experience with developing, implementing, & enforcing security and safety protocols, business continuity (disaster recovery) plans, sustainability efforts.
Experience with OfficeSpace spacing planning software preferred.
Experience The Receptionist or other visitor management software a plus.
Working knowledge OSHA standards for office environments.
Health & safety certifications a plus.
Previous security management experience a plus.
Detailed and customer service oriented.
Ability to multitask in a fast pace working environment.
PC literate with working knowledge of Microsoft applications.
Ability to lift 50 lbs. and cart 100+lbs.
Have a neat and tidy appearance with excellent written and verbal communication skills.
Hands-on experience with making repairs and modifications to a building's infrastructure and modular furniture.
Some travel may be required
Position is in-office full time Mon-Fri with afterhours and weekend availability as required.
How We Reward You
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
Inclusive and Competitive medical, Rx, dental, and vision coverage
Family forming benefits
13 Paid Holidays
Flexible Time Off
8 hours of paid Volunteer Time off
Immediate eligibility into Company 401(k) plan with 3.5% company match
Tuition Reimbursement program for degreed and non-degreed programs
1:1 personalized Financial Planning Sessions
Student Debt Retirement Savings Match program
Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.