About the role
Work Location
Mount Laurel, New Jersey, United States of America
Hours
40
Pay Details
$24.00 - $33.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business
Personal & Commercial Banking
Job Description
This role creates Banks Acceptance financing, processes, accepts and/or affects payments under Documentary Collections.
Depth & Scope
Requires specialized expertise to provide complex transactions/product feature advice and guidance to customers
Requires specialized skills and expertise in a range of products, services, concepts and processes and could be characterized by moderate - high complexity/risk
Acts as an account and credit administration process/ product expert to customers and/or internal partners
Identifies complex problems and formulates the most appropriate solution
Uses insights into how the customer or sales team integrates with other teams to coordinate efforts and resources to achieve shared objectives
Education & Experience
High School Diploma or GED
2+ years of related experience preferred
Customer Accountabilities
Acts as a resource for Global Trade Finance team
Receives new letters of credit and/or amendment for issuance or advising
Reviews for compliance and consistency with letter of credit terms
Processes, accepts and/or affects payments on Import/Export Documentary Collections
Answers and resolves investigations and Customer inquiries
Verifies authenticity of letter of credit transactions by ensuring the information is properly authenticated
Examines letter of credit documents ensuring all letter of credit terms have been complied with or notifies of discrepancies
Assists account officers with clarifications of terms, pricing, and discrepancies
Informs manager of any Customer issues
Collects and processes fees
Maintains high level of technical and procedural expertise including knowledge of company products and services
Maintains high level of understanding of letter of credit products
Shareholder Accountabilities
Prioritizes and completes own workload to meet SLA requirements for service and productivity, and supports the team manager in prioritizing and managing team workload
Actively maintains an understanding of internal and industry regulations and trends, develops and shares knowledge of emerging issues and risks, and assesses potential impacts on operating policies, standards, and procedures
Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality
Supports the development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize service availability, efficiency, and effectiveness
Contributes to the development and delivery of presentations and communications to management or broader audiences
Protects the interests of the organization by identifying and managing risks and ensuring the prompt and thorough resolution of escalated non-standard, high-risk issues
Adheres to enterprise frameworks and methodologies related to operational activities for the area (e.g., Anti-Money Laundering, Business Continuity Management)
Supports change-management projects or programs that impact the business, functions, or processes, and ensures clear communication and documentation of new processes
Identifies, leads, and actively participates in process-improvement initiatives and determines solutions that enable business growth
Employee/Team Accountabilities
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.