About the role
JOB DESCRIPTION
Why GMF Technology?
Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.
RESPONSIBILITIES
About the role
The Lead for Apple Endpoint Management is responsible for the strategy, governance, engineering, and operational management of the GM Financial Apple ecosystem, including macOS and iOS devices, leveraging JAMF as the primary endpoint management platform. This role provides technical leadership and oversight to ensure secure, scalable, and user-centric deployment, configuration, and lifecycle management of Apple devices across the enterprise.
The position partners closely with infrastructure, security, networking, and end-user computing teams to deliver a high-performance, compliant, and frictionless user experience while aligning with enterprise standards and modernization initiatives.
Platform Ownership
Lead design, implementation, and optimization of JAMF Pro for device management at scale
Lead end-to-end management of Apple enterprise platforms including Apple Business Manager (ABM), MDM (Intune), and Apple service integrations
Oversee automation, scripting (Bash/Python), and zero-touch deployment (DEP/ABM) strategies
Manage application packaging, deployment, and updates via JAMF and enterprise app catalog
Lead vendor management and roadmap alignment with Apple and JAMF
Device Lifecycle and Deployment
Drive Apple device lifecycle management (procurement, provisioning, compliance, patching, retirement)
Drive zero-touch deployment, provisioning, and configuration standards for Apple devices across the enterprise
Security and Compliance
Establish and enforce security baselines, policies, and compliance controls for macOS/iOS
Ensure integration with identity providers (e.g., Entra/Okta) and conditional access strategies
Partner with cybersecurity to integrate endpoint protection, conditional access, and compliance frameworks
Operational Excellence
Lead and mentor engineers and admins supporting Apple platforms
Provide Tier 3 escalation support for complex Apple endpoint and JAMF-related issues
Collaborate with VDI, identity (Azure AD/Entra), and MDM/UEM teams for cross-platform alignment
Define SLAs, performance KPIs, and support models for Apple platforms
Drive continuous improvement in device performance, reliability, and end-user experience
Develop metrics, reporting, and continuous improvement initiatives for endpoint performance and user experience
QUALIFICATIONS
What makes You an ideal candidate?
Skills and Knowledge
Experience in endpoint management, with strong focus on Apple platforms
Experience with JAMF Pro administration and architecture
Expertise in macOS, iOS, Apple Business Manager (ABM), and device enrollment programs
Experience with identity integration (Azure AD/Entra ID, Okta SSO, conditional access)
Strong scripting/automation skills (Bash preferred)
Knowledge of security frameworks and endpoint compliance standards
Proven leadership experience guiding technical teams and driving enterprise initiatives
Strategic thinking with hands-on technical depth
Strong problem-solving and incident leadership (especially endpoint performance and user experience)
Effective cross-functional collaboration across infrastructure and security teams
Experience & Education
5-7 years experience in Information Technology Pref
5-7 years experience with macOS, iOS, Apple Business Manager
5-7 years experience managing desktop applications Pref
High School Diploma or equivalent Required
Associate Degree
Bachelor's Degree in related field or equivalent work or military experience Preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
This position is not open to agency submissions
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