About the role
How We Work At Chick-fil-A
Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.
Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Overview
This role will serve Chick-fil-A franchise Operators and the Company as a product engineer, collaborating with stakeholders not only in Restaurant Financial Services and DTT to deliver outcomes that make a difference for Operators and the Company. You will be considered an AI and engineering wizard, even though you'll only be moving through the traditional three loops of the SDLC-just without being the bottleneck yourself. You will bring clarity, speak to feasibility, and ultimately be responsible for engineering output of yourself, your team of Staff or External engineers, and the agents you and your teams use. You could build Financial Stewardship tools used by Operators to design and build a profitable business; or you might build tools used by Team Members that make their day just a little bit brighter as they serve Customers; or you might find yourself transforming legacy tools for the future or inventing something that we haven't even thought of yet.
Responsibilities
Influence solution architecture decisions for your teams
Lead delivery and operations of the team's product, including both individual contribution and support as well as delegated tasks and support to your team's engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves.
Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories
Assist in interviewing and onboarding of other engineers
Assist in the design and delivery of products outside of your team, develop tools and processes for use outside of your team, and/or mentor other engineers (especially lead engineers) outside of your team
Guide partner-led engineering workstreams, contributing to solution design and code reviews
Guide engineering team in adoption of Chick-fil-A software engineering standards
Identify & propose emerging software engineering technologies, methodologies and/or approaches
Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.
Required Qualifications (Knowledge, Skills, & Abilities)
Broad and deep programming experience in Java, JavaScript, Python, Go, or other comparable languages
Passion for software engineering and for AI assisted SDLC
Experience designing complex software solutions
Experience working with Infrastructure as Code
Experience mentoring, including good interpersonal and team collaboration skills
Experience with SQL and data modeling
Experience with source control systems like Git
Experience implementing application security, software design patterns, and the SDLC
Proven ability to positively influence the engineering culture and practices in a professional environment
Preferred Qualifications (Knowledge, Skills, & Abilities)
Experience with test-driven development, continuous integration and deployment, Scrum discipline, or comparable software development practices
Experience developing and delivering containerized microservices
Deep understanding of AWS architecture
Familiarity with version control systems and code merging/branching; specific experience with git desirable
Experience working with an agile development methodology featuring sprints, points estimation, and daily standups
Experience with Kafka, Amazon SQS, or similar event-driven architecture and tooling
Required Years of Experience
4
Preferred Years of Experience
5
Travel Requirements
10%
Required Level of Education
Bachelor's degree or equivalent experience
Preferred Level of Education
Bachelor's Degree
Preferred Major/Concentration
Computer Engineering, Computer Science, or related Technical Field
Relocation Assistance Provided
No