About the role
Major League Baseball is looking for a Senior Product Manager, Streaming & Subscriptions to help shape the future of how baseball content is discovered, organized, and experienced across MLB’s digital products. In this role, you will work on industry-leading streaming products that redefine how fans watch, listen to, and engage with America’s national pastime across Web, Mobile, and Connected Device platforms. This position focuses on improving how fans find and engage with live, linear, and on-demand baseball content across MLB’s digital ecosystem while working closely with engineering, design, content, operations, and business teams to build scalable product experiences and platform capabilities.
Responsibilities
Build product vision, strategy, and roadmaps by synthesizing MLB business objectives, streaming strategy, platform needs, and fan experience goals into actionable steps and realistic deliverables for your scrum team
Lead product work across content discovery and streaming experiences, including ways for fans to browse, find, and engage with live, linear, and on-demand content
Partner with engineering, design, research, content, operations, and business stakeholders to define scalable product solutions that improve the fan experience and support new content and programming opportunities
Help define product requirements for scalable platform capabilities that support consistent content experiences across Web, Mobile, and Connected Device platforms
Document and prioritize a product backlog with epics, user stories, acceptance criteria, dependencies, sequencing, and clear success metrics
Lead an Agile scrum team, forecast timelines, plan releases, coordinate cross-team deliverables, and manage dependencies across streaming, discovery, content operations, analytics, monetization, and platform teams
Become a subject matter expert on MLB’s streaming ecosystem, including content discovery, playback experiences, content operations, monetization, analytics, and the fan journeys that connect them
Partner closely with engineering on APIs, services architecture, system contracts, and platform tradeoffs, ensuring product requirements are technically sound, scalable, and aligned with long-term platform direction
Work with internal teams to define how MLB presents and packages different content experiences across live, linear, and on-demand formats
Use analytics, experimentation, research, and operational feedback to measure product performance, identify discovery opportunities, evaluate fan engagement, and prioritize product investments
Create alignment between engineering, design, business stakeholders, content operations, advertising, analytics, and leadership; serve as the primary point of contact for product questions, tradeoffs, and clarifications
Think like an owner to drive ideas forward from inception through execution, getting deeply embedded in the details and bridging gaps across teams where necessary to achieve target outcomes
Create transparency and accountability with mechanisms to compile status, identify risks, escalate critical decisions, and communicate progress across complex, multi-month product initiatives
Stay informed on the evolving streaming, connected TV, OTT, content discovery, and artificial intelligence/machine learning tooling landscape; identify opportunities to improve fan experiences, product workflows, operational efficiency, and development velocity
Qualifications & Skills
5+ years of digital product management experience
Solid understanding of a Scrum Product Owner role and experience working with engineering and Quality Assurance teams using agile methodologies
Experience managing complex, cross-functional product initiatives that require coordination across multiple teams, systems, and stakeholder groups
Hands-on familiarity with APIs, services architecture, platform capabilities, and infrastructure concepts; comfortable engaging directly with engineering on technical tradeoffs, system design decisions, and product contracts
Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa
Experience developing requirement documents, user stories, wireframes, mockups, prototypes, user interaction diagrams, and clear acceptance criteria
Experience using analytics and data to measure product performance, evaluate return on investment, and drive prioritization and design decisions
Experience with qualitative and quantitative user research methods, with an ability to synthesize customer needs, stakeholder input, operational pain points, and technical constraints into a coherent product direction
Strong communication skills and the ability to create alignment across engineering, design, business stakeholders, operations, and leadership
Familiarity with streaming video concepts, including playback workflows, media metadata, entitlements, blackout restrictions, advertising, analytics, and content delivery
Product or design experience using video, streaming, or content platforms to engage fans and consumers is a plus
Experience managing products at scale across connected devices, including Roku, Apple TV, Fire TV, game consoles, smart TVs, Web, iOS, and Android, is a plus
Experience with content discovery, CMS-driven experiences, media metadata systems, personalization, merchandising tools, programming guides, or content platform services is a plus
Experience with partner-facing APIs, media distribution workflows, rights metadata, or external content feeds is a plus
Salary Range: $150,000 - $180,000 (Base Salary) + Bonus
As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.
Top MLB Perks & Benefits
Competitive Benefits Package
Company 401K Contribution
Paid Time Off and Holidays
Paid Parental Leave
Access to Free Tickets to Baseball Games & MLB.TV
Discounts at MLB Store | MLBShop.com
Employee Assistance Programs (EAP)
Onsite/Online Training & Development Programs
Tuition Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Pet Insurance
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
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