Software Development Engineer IV - QA

About the Role

At Jumio, the Software Development Engineer IV - QA (SDE-IV, QA) is a senior technical role focused on ensuring the quality, performance, and reliability of highly scalable web portals and distributed backend systems. Our platform spans multiple Java Spring Boot microservices and customer-facing web portals, deployed across AWS ECS, EKS, and Lambda, and integrated through event-driven messaging using SNS/SQS.

In this role you will design and drive the test automation strategy for both UI (Playwright) and API/service layers, set the quality bar for the team, and act as a force multiplier — mentoring other engineers and embedding quality earlier in the development lifecycle. You will work closely with development, product, and DevOps teams to ensure our products meet the highest standards of quality, scalability, and security.

This is a hands-on senior IC role: you will write code, but you will also influence architecture, own cross-service test strategy, and make build-vs-buy decisions for testing tooling.

T-Shaped Engineering Expectation

As part of Jumio's engineering culture, you will adopt a T-shaped engineering approach. Beyond deep expertise in test automation and quality engineering, you will contribute across the development lifecycle — understanding software architecture, participating in design and API-contract discussions, reviewing application code, and ensuring our distributed systems are testable, observable, and resilient by design.

Role Value

This role is critical to ensuring the reliability, scalability, and security of Jumio's products. By architecting and maintaining automated testing frameworks across web, API, and event-driven layers, you will enable faster, higher-confidence releases and reduce production risk in a complex microservices environment.

What You'll Do

Test Architecture & Strategy

Define and own the end-to-end automated test strategy across web portals and backend microservices, balancing UI, API, contract, integration, and end-to-end coverage (test pyramid).

Design test strategies for distributed, event-driven systems — including asynchronous flows through SNS/SQS, eventual consistency, idempotency, message ordering, retries, and dead-letter handling.

Automation Engineering

Develop and maintain robust test automation frameworks for web (Playwright, Selenium, or equivalent) and API testing, using Java and/or JavaScript/TypeScript.

Automate API and service-level testing (REST/JSON, and async messaging) to validate functionality, performance, and resilience.

Build maintainable, scalable framework abstractions (page objects, fixtures, data builders, reusable test harnesses) that other engineers adopt.

Cloud-Native & Non-Functional Testing

Design tests that run against services deployed on ECS, EKS, and Lambda, including environment provisioning and teardown.

Use tools like TestContainers / LocalStack to test AWS integrations (SQS/SNS, Lambda, etc.) reliably and locally.

Drive performance, load, and resilience testing (e.g., JMeter, k6, Gatling, Locust) for highly scalable services, and partner with engineering on results and bottlenecks.

Contribute to non-functional quality: basic security testing, reliability, and chaos/failure-injection where appropriate.

CI/CD & Quality Engineering

Integrate automated test suites into CI/CD pipelines (e.g., GitHub Actions / Jenkins / GitLab CI) to enable fast feedback and continuous delivery.

Improve test reliability — reduce flakiness, optimize execution time, enable parallelization, and improve observability of test results.

Define and track quality metrics (coverage, escape rate, MTTR, flake rate) and use them to drive decisions.

AI-Augmented Engineering

Leverage LLM-based tools (e.g., GitHub Copilot, Claude Code, Cursor) to accelerate test authoring, framework development, test-data generation, and debugging — driving measurable productivity and coverage gains.

Apply AI to quality engineering workflows: generating and maintaining test cases from requirements/specs, summarizing failures and triaging flaky tests, reviewing code, and scaffolding boilerplate so the team focuses on high-value testing.

Champion responsible, effective AI adoption within the QA team — establishing prompts, patterns, and guardrails, and mentoring engineers on using these tools to work faster without compromising rigor or correctness.

Collaboration & Leadership

Partner with developers to ensure comprehensive coverage and efficient issue resolution; review application and test code.

Mentor and uplevel SDE-II/III QA engineers on automation best practices, framework design, and testing strategy.

Influence design and architecture discussions to make systems more testable and to shift quality left.

Continuously evaluate and introduce new tools, methodologies, and best practices.

What We're Looking For

Strong programming skills in Java (Spring Boot ecosystem) and/or JavaScript/TypeScript.

Deep, hands-on experience with Playwright (and/or Selenium) for web automation.

Proven experience testing microservices and API-based systems, including async/event-driven architectures (SNS/SQS or equivalent messaging — Kafka/RabbitMQ a plus).

Experience testing cloud-native applications on AWS (ECS, EKS, Lambda) and familiarity with containers/Docker and Kubernetes.

Solid grasp of CI/CD, test integration, and pipeline quality gates.

Experience with performance/load testing and non-functional quality.

Experience with API automation tools (e.g., Postman, REST-assured) and a good understanding of REST APIs.

Basic knowledge of UNIX/Linux systems and scripting.

A problem-solving mindset, strong attention to detail, and the ability to drive quality decisions and mentor others in a fast-paced environment.

Hands-on experience using LLM/AI coding assistants (GitHub Copilot, Claude Code, Cursor, or similar) to improve engineering productivity, with good judgment on where AI accelerates work and where human review is essential.

Nice to Have

Contract testing (Pact, Spring Cloud Contract).

Infrastructure-as-Code familiarity (Terraform/CloudFormation) and observability tooling (CloudWatch, Datadog, Grafana).

Experience in identity verification, KYC/AML, or other security/compliance-sensitive domains.

Experience building or testing LLM/AI-powered features, or integrating AI into test automation and CI/CD workflows.

Jumio Values

IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation

Equal Opportunities

Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.

About Jumio

Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.

Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.

Applicant Data Privacy

We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.